At Vaaraahi Recharge (a product of Vaaraahi Digital Pvt. Ltd.), we are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our platform.
1 Information We Collect
Personal Information
- Name, email address, and mobile number during registration
- Vaaraahi Member ID (if applicable)
- Recharge and bill payment transaction details
- Payment information processed through Razorpay (we do not store card details)
Automatically Collected Information
- IP address and browser type
- Device information and operating system
- Usage patterns and transaction history
- Cookies and session data
2 How We Use Your Information
- To process mobile recharges, DTH top-ups, and bill payments
- To verify your identity and Vaaraahi membership status
- To apply member discounts and wallet deductions
- To send transaction confirmations and receipts
- To provide customer support and resolve disputes
- To improve our services and user experience
- To send promotional offers (with your consent)
3 Data Sharing
We do not sell your personal data to third parties. We may share your information with:
- A1TopUp API — to process recharge and bill payment transactions
- Razorpay — to securely process your payments
- Vaaraahi Digital — for member verification and wallet services
- Legal authorities — when required by law or to protect our rights
4 Data Security
We implement industry-standard security measures to protect your data:
- 256-bit SSL encryption for all data transmission
- PCI-DSS compliant payment processing through Razorpay
- Regular security audits and vulnerability assessments
- Secure server infrastructure with access controls
5 Cookies
We use cookies to maintain your session, remember your preferences, and analyze usage patterns. You can disable cookies in your browser settings, but this may affect certain features of our platform.
6 Data Retention
We retain your personal data for as long as your account is active or as needed to provide services. Transaction records are kept for a minimum of 5 years as required by Indian financial regulations.
7 Your Rights
You have the right to:
- Access your personal data stored with us
- Request correction of inaccurate data
- Request deletion of your account and associated data
- Opt out of promotional communications
- Withdraw consent for data processing
8 Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes via email or a notice on our platform. Continued use of the service after changes constitutes acceptance.